Agreement to Terms

By accessing our website at dulentovorimca.it.com or engaging our seasonal floral composition services, you agree to be bound by these terms. If you disagree with any part of these terms, please don't use our services.

We operate from our location at 21 saylı məktəb, 64 Zülfü Hacıyev, Gəncə 2018, Azerbaijan, and these terms reflect both local business practices and international standards for professional service providers.

Service Description and Availability

Dulento Vorimca specializes in creating seasonal floral compositions for various occasions and spaces. Our services include:

• Custom seasonal arrangements designed for specific client needs
• Consultation services for floral design projects
• Educational programs about floral composition techniques
• Maintenance guidance for long-lasting arrangements

Service availability depends on seasonal flower availability and our capacity. We'll always communicate honestly about what we can deliver and when.

User Responsibilities and Conduct

You agree to:

• Provide accurate information about your floral design needs and preferences
• Respect our expertise while sharing your vision clearly
• Honor agreed-upon timelines and payment terms
• Use our website and services only for legitimate purposes
• Respect intellectual property rights in our designs and educational content

Payment Terms and Policies

Payment terms vary depending on the scope of services requested. For custom floral compositions, we typically require a deposit to secure your booking and begin design work.

We accept various payment methods and will discuss options during our initial consultation. Late payments may result in project delays or additional fees, though we prefer to work with clients to find solutions rather than impose penalties.

All pricing includes our professional design work, flower costs, and basic delivery within our service area. Additional services like extended delivery distances or rush orders may incur extra charges, which we'll discuss upfront.

Intellectual Property Rights

Our original floral designs, educational materials, and website content represent significant creative investment. While you're welcome to enjoy and learn from our work, please respect our intellectual property.

You may not reproduce, distribute, or commercialize our designs without written permission. This protects our business and ensures we can continue creating original work for our clients.

When you commission custom work from us, you receive the arrangement itself and the right to enjoy it fully. The underlying design concepts and techniques remain our intellectual property.

Limitation of Liability

We stand behind our work and want every client to be delighted with their floral arrangements. However, working with natural materials means some factors remain beyond our control.

Flowers are living materials that respond to environmental conditions, handling, and time. We select the freshest materials available and provide care instructions, but cannot guarantee specific longevity outcomes.

Privacy and Data Protection

We collect only the information necessary to provide excellent service: your contact details, delivery information, and preferences about floral arrangements. This information helps us serve you better.

We don't sell or share your personal information with third parties for marketing purposes. We may share necessary details with flower suppliers or delivery partners to fulfill your orders, but only what's required for service delivery.

You can request to see what information we have about you or ask us to remove your details from our records at any time by contacting us at [email protected].

Cancellation and Refund Policy

We understand that plans sometimes change. Our cancellation policy balances flexibility with the realities of working with perishable materials and scheduled design work.

Cancellations made more than 48 hours before scheduled delivery typically qualify for full refund minus any materials already purchased specifically for your project. Shorter notice may result in partial refunds depending on our ability to redirect materials to other projects.

We prefer to work with clients to reschedule rather than cancel when possible. Sometimes moving a delivery date by a few days helps everyone.

Website Use and Technical Terms

Our website provides information about our services and allows you to contact us easily. We maintain this resource to help potential clients understand what we offer and how we work.

While we strive for accuracy, information on our website may occasionally be outdated due to seasonal changes in flower availability or service updates. When in doubt, contact us directly for current information.

We use standard web technologies and may employ cookies to improve your browsing experience. These don't collect personal information beyond basic usage patterns that help us maintain and improve our website.

Changes to Terms

We may update these terms occasionally to reflect changes in our services or business practices. Significant changes will be communicated to existing clients, and the updated terms will be posted on our website.

Continued use of our services after terms updates indicates acceptance of the new terms. We try to make changes only when necessary and always with our clients' interests in mind.