Privacy Policy
Your privacy matters deeply to us. Here's how we protect and respect your personal information when you work with Dulento Vorimca.
Information We Collect
When you reach out to us about floral arrangements or seasonal compositions, we collect information that helps us serve you better. This includes your name, contact details, event dates, and specific preferences for your arrangements.
We also collect technical information when you visit our website, such as your IP address and browser type. This helps us understand how people find and use our services, which ultimately helps us improve what we offer.
How We Use Your Information
Your information serves one primary purpose - helping us create beautiful floral arrangements that exceed your expectations. We use what you share with us to understand your vision and bring it to life.
Our Core Uses
We use your information to design custom arrangements, coordinate delivery schedules, send appointment reminders, and follow up to ensure you're completely satisfied with our work. Sometimes we'll reach out with seasonal inspiration or updates about new services, but only if you've expressed interest.
We never sell your information to third parties. The only time we share your details is with our trusted delivery partners or flower suppliers, and only when necessary to fulfill your order. Even then, we share the minimum information required.
Data Protection and Security
Protecting your information is something we take seriously. We store your data on secure servers with encryption, and our team follows strict protocols when handling personal information.
In accordance with Azerbaijan's data protection regulations, we maintain appropriate safeguards for all personal information we process. Our systems are regularly updated and monitored to prevent unauthorized access.
Your Rights and Choices
You have complete control over your personal information. You can ask us what information we have about you, request corrections if something is wrong, or ask us to delete your data entirely.
If you no longer want to receive updates from us, just let us know. We'll remove you from our communication list immediately. You can also ask us to provide your information in a format that you can easily transfer elsewhere.
Making Requests
To exercise any of these rights, simply contact us using the information below. We'll respond within 30 days and won't charge you for reasonable requests. We may need to verify your identity before processing certain requests to protect your privacy.
Data Retention
We keep your information only as long as needed to provide our services and meet legal requirements. For most client information, this means we retain details for three years after your last order to help with any follow-up questions or warranty issues.
Some information may be kept longer for legitimate business purposes, such as financial records that we're required to maintain for tax purposes. When we no longer need your information, we delete it securely from our systems.
International Transfers
Your information is primarily processed and stored within Azerbaijan. If we ever need to transfer data internationally - perhaps to a specialized software provider - we ensure appropriate safeguards are in place to protect your privacy according to local data protection standards.
Changes to This Policy
We review and update this privacy policy annually, or whenever we make significant changes to how we handle personal information. When we do make changes, we'll notify existing clients by email and post the updated policy on our website.
We encourage you to review this policy periodically to stay informed about how we're protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Privacy Questions?
If you have any questions about this privacy policy or how we handle your personal information, we're here to help.
This privacy policy is effective as of January 15, 2025, and was last updated on January 15, 2025.